Frequently Asked Questions
Where are my photos saved?
Every photo you capture is saved directly to your device's Photos app, inside a dedicated "Aschera" album. You can find, edit, or share them from either the Aschera gallery or the system Photos app.
What's free, and what needs Full Access?
Aschera is free to download and shoot with β the None Look and P (auto) mode are available with no purchase. Full Access (one-time purchase or subscription) unlocks the full Look library, all manual controls, histogram/focus peaking/zebra overlays, Cinematic Framing, Date Imprint, Camera Control Look Swipe Preview, Live Photo, burst shooting, and TIFF saving.
What are the Full Access purchase options?
You can unlock Full Access with a one-time lifetime purchase, or a monthly / annual subscription β pick whichever fits you in the paywall screen. All three unlock the exact same feature set.
How do I restore a purchase?
Open Settings in the App and tap Restore Purchases. Make sure you're signed in to the App Store with the same Apple ID used for the original purchase. Purchases are managed by RevenueCat and linked to your App Store account, not to any Aschera account (there is none).
What is Camera Control Look Swipe?
On iPhone 16 and later, the physical Camera Control button lets you swipe through Looks and see the change live in the viewfinder before you shoot, and doubles as a zoom/exposure dial. This is Aschera's signature feature and requires Full Access. On earlier A16+ devices without the Camera Control button (iPhone 14 Proβ15 series), the same Look switching and zoom/exposure control is available through on-screen touch gestures instead.
Can I use Aschera from the Lock Screen?
Yes β add the Aschera Camera Control to your Lock Screen (or Control Center) via iOS Settings, then launch it directly without unlocking your phone. Photos taken from the Lock Screen save to the same "Aschera" album as the main app.
What is the maximum zoom?
Aschera supports smooth continuous zoom through the optical range and into digital zoom, with a practical ceiling tuned for reliable image quality β beyond that point, further digital zoom stops adding usable detail, so the App caps it rather than offering a number that looks bigger but delivers a mushier photo.
Why can't I see all the Looks?
The free tier includes the None Look only. Unlocking Full Access reveals the entire Look library (30+, across Vintage Film, Cinematic, Monochrome, Vibrant, and Muted categories). You can mark any Look as a favorite for quick access from the main screen.
Does Aschera capture video?
No β Aschera is a photo-only camera by design, including Live Photo (Full Access). Movie/video file capture is out of scope.
What format are photos saved in?
Photos save as HEIF by default. Full Access users can additionally save in TIFF for maximum quality and editing headroom.
Will my photos be deleted if I delete the app?
No. Your photos live in your device's Photos Library, entirely independent of the App. Uninstalling Aschera has no effect on photos you've already saved.
Troubleshooting
- Camera not opening / black preview β Go to iOS Settings β Privacy & Security β Camera and make sure Aschera has camera permission enabled. Force-close and relaunch the app.
- Photos not appearing in the "Aschera" album β Go to iOS Settings β Privacy & Security β Photos and confirm Aschera has "Add Photos Only" or "Full Access" permission. Without this permission, captures can't be saved.
- Camera Control button not responding β Confirm your device is iPhone 16 or later, then check iOS Settings β Camera Control that the App is registered for camera controls. A quick relaunch of the App usually re-registers it.
- Purchased Full Access but Looks are still locked β Open Settings β Restore Purchases. If it still doesn't unlock, force-close and reopen the App β entitlement state refreshes on launch.
- Lock Screen camera doesn't show Aschera β Add it via iOS Settings β Control Center β Customize Controls, or long-press the Lock Screen and add the Aschera control.
- App is slow or freezing β Force-close the app (swipe up in the app switcher) and relaunch. Restart your iPhone if the issue persists.
Contact Us
If your issue isn't covered above or you have feedback to share, please reach out by email. We'll get back to you as soon as possible.
Privacy Policy
Read the Aschera Privacy Policy at the link below.